Making the case for implementing a revenue cycle management model in your facility

Apr 05, 2019
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Billing Alert for Long-Term Care

by Deborah Collum, national director of revenue cycle management at Covenant Retirement Communities and AMBR Advisory Board member

Implementing a revenue cycle management (RCM) model in your facility will help you streamline your billing process to prepare for the Patient-Driven Payment Model (PDPM) to be implemented October 1, 2019. If your billing office still follows an accounts receivable (AR) model that only focuses on outstanding accounts, you’re not alone—but it may be time for a change.

New white paper available: Customer service for the business office

Apr 05, 2019
 | 
The Bottom Line

One of the most important staff members in the facility is the person who informs the family that they owe money, making the business office the most important stop during the admissions process. Download this white paper to ensure your staff understand best practices for providing customer service to residents and family members, especially when discussing complicated financial matter by

AMBR journal is on its way, read our Board Member Spotlight

Apr 05, 2019
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The Bottom Line

In our first issue of AMBR journal, we introduce you to one of the association’s board members: Maureen McCarthy, RN, BS RACMT, QCP-MT, DNS-MT, President/CEO of Celtic Consulting. AMBR’s Director of Content Brianna Shipley asked McCarthy to share how she got involved in long-term care billing, what being a successful career woman means to her, and what others who are interested in professional development should be doing to ensure they continue to grow in their field. Here’s what she had to say.

Board Member Spotlight

Apr 01, 2019
 | 
AMBR Journal

 In our first issue of AMBR journal, we’d like to introduce you to one of the association’s board members: Maureen McCarthy, RN, BS RACMT, QCP-MT, DNS-MT, President/CEO of Celtic Consulting. AMBR’s Director of Content Brianna Shipley asked McCarthy to share how she got involved in long-term care billing, what being a successful career woman means to her, and what others who are interested in professional development should be doing to ensure they continue to grow in their field. Here’s what she had to say.

Get your compliance and ethics program up and running by the November deadline

Apr 01, 2019
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AMBR Journal

As of November 28, 2019, CMS will require SNFs to have a compliance and ethics program in place that meets one of CMS’ regulations in the Conditions of Participation (CoP).

Many SNFs have compliance and ethics programs in place, but November marks the first time that facilities can be subject to a survey tag or cited for not meeting the specific elements outlined in the CoPs, says Stefanie Corbett, DHA, postacute regulatory specialist for HCPro.

Surviving and thriving financially under PDPM

Apr 01, 2019
 | 
AMBR Journal

Everything SNF providers knew under the RUG-IV casemix system is set to change when CMS’ new Patient-Driven Payment Model (PDPM) goes into effect on October 1, 2019. PDPM ushers in a new reimbursement paradigm that emphasizes treating the whole patient. The resident’s clinical complexity will drive payment. This is a massive shift away from the RUG-IV system, which reimbursed facilities based on the volume of resources provided (e.g., therapy minutes).

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